Help Centre

Frequently asked questions

Everything you need to know about our virtual address and mail handling services in Vancouver and Ottawa.

FAQ – The Profile Virtual Services

Using the address for company registration, CRA & banks

Most asked

Yes. Our address is a real commercial street address — not a PO Box — and can be used as your company's registered business address for BC or Ontario incorporation filings, BC Registry, Corporations Canada, and extra-provincial registration.

The Registered Agent Services Plan ($228/year) is specifically designed for this purpose and includes acting as your Registered Office and Records Office. The Essential Virtual Address Plan ($45/month) also allows you to use the address for business registration and CRA purposes.

Yes. You can register our address with the CRA for your Business Number (BN), corporate income tax account, and GST/HST account. Government correspondence from CRA will be received, logged, and held for you — or scanned and forwarded based on your plan.

Yes. Our address is accepted by major Canadian banks including RBC, TD, BMO, and Scotiabank for corporate account opening. We can also provide a Custom Commercial Office Agreement (one-time $45 fee) in your company's name that most banks accept as proof of address for compliance purposes.

All of our locations are real, physical commercial buildings with a proper street address. They are not PO Boxes. This matters for incorporation, CRA registration, banking, and City of Vancouver business licensing — all of which require a physical address, not a PO Box and definitely not your residential address.

Both plans support company registration — here's how to choose:

If your company is newly incorporated and not yet operational — you just need an address for BC Registry or Corporations Canada, and you don't need to publish the address anywhere yet — the Registered Agent Services Plan ($228/year) is the economical starting point.

If you want to publish the address on your website, open a bank account, list on Google, or use it as a general business mailbox, go straight to the Essential Virtual Address Plan ($45/month). Registered Agent services are fully included — you don't need both plans.

Many clients start on the $228/year plan at incorporation and upgrade to Essential when their business becomes operational. We make that transition easy — see "What's the difference between the two plans?" for how upgrade credits work.

You can sign up first so you have an address ready to use on your incorporation documents — this is actually the most common approach. Once you subscribe and your account is confirmed, you can immediately use the address for your BC Registry or federal CBCA filing.

Plans & pricing

No. The Essential Virtual Address Plan ($45/month) already includes Registered Agent services. You do not need to add the $228/year plan on top — that would mean paying twice for the same thing.

The $228/year Registered Agent plan exists as a standalone, lower-cost option for companies that only need an address for incorporation purposes and don't yet need to publish the address publicly. Once your business is operational and you want to use the address on your website, for banking, Google, or as a general mailbox, the Essential plan ($45/month) is the right choice — and Registered Agent services come with it.

We offer four plans. See the full feature breakdown at theprofile.ca/plans-prices.

  • Registered Agent Services Plan – $228/year: Designed for newly incorporated companies that aren't yet operational. Includes a registration address for BC Registry / Corporations Canada, physical storage of your corporate records and minute books, and scanning of mail received from BC Corporations and CRA. Does not include the ability to publish the address publicly. Upgrade to any mail plan at any time.
  • Essential Virtual Address – $45/month: A prestigious commercial address you can publish anywhere — website, business cards, Google, banking, CRA. Registered Agent services are fully included. Mail handling is pay-as-you-go: open & scan $5 per item, forward $5 per item plus postage. Junk mail management is always free.
  • Digital Mailbox – $75/month: Includes 30 letter items digitized and scanned per month with same-day service, 90-day document storage, and commercial shredding. Ideal if you receive regular correspondence and want it handled immediately without thinking about it.
  • Essential + Plus – $95/month: For teams and higher volumes. Includes 50 letter items per month, bulk mail forwarding every Friday, workflow and document automation, check deposit options, and storage and shredding. All the options in one plan.

A one-time $20 setup and authentication fee applies to all plans. See theprofile.ca/plans-prices for the full fees and rates table.

The plan fee covers your address subscription. Additional fees may apply for:

  • Mail open & scan: $5 per item
  • Mail forwarding: $5 per item + actual postage cost
  • Custom Commercial Office Agreement: one-time $45 fee
  • Package storage beyond the included period: storage fees apply

Junk mail management and recycling is always free. There are no hidden setup fees. For a full transparent breakdown of every fee and rate, see our Fees & Rates table.

Yes — prepaying annually on the Essential Virtual Address, Digital Mailbox, or Essential + Plus plans earns a 5% discount off the monthly rate. The Registered Agent Services Plan is already annual-only at $228/year. Contact us at accounts@theprofile.ca to switch to annual billing at any time.

It depends on the plan. The Registered Agent Services Plan is only available as an annual subscription — there is no monthly option for this plan.

The three mail plans — Essential Virtual Address, Digital Mailbox, and Essential + Plus — are most popular as month-to-month subscriptions with no long-term commitment. If you'd prefer to prepay annually, we offer a 5% discount as an incentive. You can switch to annual billing at any time by logging into your account or contacting us at accounts@theprofile.ca.

Yes. Within the first 7 days of signing up, if you haven't published or used the address in any way and haven't completed your setup and authorization with us, you can request a full refund. No questions asked. Email accounts@theprofile.ca within that window and we'll take care of it.

Immediately. Once you've completed registration, provided your ID, and confirmed your forwarding address, your new unique address is ready to use the same day. We'll send you your address details along with basic setup instructions so you can get started right away.

We verify the identity of all our members to ensure legitimate business use of our address. This protects both you and us — it keeps our address in good standing with Canada Post, government agencies, and banks. Thank you for understanding; it's a quick one-time step.

Your first invoice includes three items:

  • First month's service fee — your full plan rate (non-prorated)
  • One-time setup & authentication fee — $20
  • Refundable deposit — equal to one month's fee, held and applied to your final invoice when you cancel

Government taxes (5% GST) are added to all invoices. We do not prorate at registration — the day you sign up is the day we invoice you each month going forward.

Yes. At signup we collect a one-time deposit equal to one month's fee. We hold this for two purposes: it covers any immediate mail forwarding costs that arise before your next invoice, and it's applied as your final month's payment when you cancel. So you're not paying extra — it's prepaid credit held on your account.

We accept all major credit cards for monthly subscriptions. For annual subscriptions or other terms longer than one month, we also accept cheques and Interac e-Transfer. Contact us at accounts@theprofile.ca to arrange alternative payment.

We do not accept COD parcels or requests to pay duties on your behalf without prior arrangements. If you're expecting a COD shipment or a package with customs duties owing, please contact us in advance so we can discuss the deposit required. Without prior arrangements we will be unable to accept the parcel.

Mail handling, scanning & forwarding

When mail arrives addressed to your company at our location, we log it and notify you the same day. You can then choose to have it opened and scanned (digital copy emailed to you) for $5, or forwarded to any address for $5 plus postage. Junk mail is managed and recycled at no charge.

We send you an email notification the same day your mail is received. If you haven't heard from us, you have no mail at the moment. Simple as that.

Yes. For $5 per item we will open your mail and send you a scanned digital copy by email. If you expect to receive frequent correspondence, the Essential + Plus plan ($95/month) includes 50 scanned items per month and is more cost-effective.

Yes. We forward mail via Canada Post to almost anywhere in the world. On the Essential Virtual Address Plan, forwarding is $5 per item plus actual postage cost. On the Essential + Plus Plan ($95/month), mail forwarding within Canada is included and bulk forwarding runs every week unless agreed to otherwise. For forwarding outside Canada, please contact us for a quote.

Yes, we accept packages from all major carriers including Canada Post, FedEx, UPS, and DHL. Please note size and weight limits apply: packages must be 12" × 12" or smaller and no heavier than 20kg. Package storage fees apply after the included storage period. This service is especially useful if a supplier can only ship to a Canadian address — we'll receive the parcel and forward it to you anywhere in the world. Contact us for international forwarding rates.

No need — and honestly, we're way more efficient than that. We offer two quick options: a scanned digital copy sent straight to your inbox, or your mail forwarded directly to you wherever you are. Your time is valuable, and let's be real — trying to find parking downtown is a bear. A parking ticket can ruin a person's whole day. We'd rather save you the trip entirely.

No — junk mail and unsolicited advertising flyers are managed and recycled at no charge. Only legitimate mail addressed to your company name is logged and handled.

Yes, by appointment only. We do not have open front desk reception during regular business hours, therefore clients or third parties can drop off documents at our location but on appointment only, Monday through Friday. We will receive the documents, notify you, and can scan and forward them according to your plan.

If you require these services, please contact us at frontdesk@theprofile.ca to arrange for these services.

Your address must be formatted to Canada Post standards. Line 2 of your address is reserved for your unique mailbox number. If your mailbox number is, for example, 8558, you can format it as any of the following:

  • Office 8558
  • Unit 8558
  • #8558
  • PM# 8558
  • Private Mailbox #8558

Important: do not use the words "P.O. Box" or "Suite" — these can be confused with Canada Post's own postal box system and may delay or misdirect your mail.

Registered agent & records office

The distinction is not always as clear as many people think.

A virtual address can often serve as a Registered Agent or Agent for Service address, provided it meets the legal and operational requirements of the jurisdiction. In many cases, the same physical commercial address can fulfill both functions.

The real difference is typically found in the services provided behind the address. Some providers simply offer mail reception and forwarding. Others provide additional compliance-focused services such as receiving service of process, managing official government correspondence, maintaining corporate records, storing minute books, and providing support for ongoing corporate obligations.

At The Profile, we offer structured service plans designed around the specific needs of Canadian corporations. Clients can choose from different service tiers depending on their requirements — whether they need a professional business address, Registered Agent services, corporate records storage, compliance support, or a comprehensive solution that combines all of these.

Yes. Our Registered Agent Services Plan ($228/year) is specifically designed for this purpose. Our address is a physical commercial street address that meets the BC Business Corporations Act requirement for a Registered Office and Records Office in British Columbia.

Yes. As your registered agent, we will accept service of legal documents and official government correspondence at our address and promptly notify you when received.

Yes, we can still serve as your BC Records Office — however it's important to understand what the BC Business Corporations Act actually requires.

Under Part 10 of the BCBCA, corporate records must be physically maintained at the Records Office and made available for inspection during regular business hours. This includes your minute book, central securities register, transparency register, director and shareholder resolutions, notices of directors and officers, share certificates and ledgers, and other records required by Part 10.

If your records are stored digitally off-site, our staff would need to be able to access those records and print and present them if an entitled party — such as a shareholder, director, or regulator — requests inspection. We recommend discussing your specific records arrangement with us directly so we can confirm the right setup for your situation.

Contact us at frontdesk@theprofile.ca to discuss your corporate records requirements.

Part 10 of the BC Business Corporations Act imposes detailed statutory obligations on BC corporations governing the creation, maintenance, accessibility, and accuracy of corporate records. The following must be kept at the Records Office:

  • Articles of incorporation
  • Central securities register
  • Transparency register
  • Director and shareholder resolutions
  • Notices of directors and officers
  • Registered office and records office notices
  • Share certificates and share ledgers
  • Any other records required under Part 10

These records must be maintained accurately and made available for inspection during regular business hours to those entitled to inspect them — including shareholders, directors, and regulators. The Records Office is not merely a mailing address; it is a legally designated location where the public record of your corporation is held and accessible.

At The Profile, we store your physical corporate records and minute books in secure filing systems within our commercial offices, fulfilling this requirement on your behalf under the Registered Agent Services Plan or any of our mail plans.

Yes — and this is an important distinction. The Registered Office under the BCBCA is the formal address for service of court documents, government notices, and compliance communications. It exists to provide a reliable, monitored location where legal documents can be formally delivered to the company.

This means the address must be staffed or actively monitored during business hours, and a process server must be able to hand-deliver documents. A simple mailbox or unattended virtual address does not meet this requirement.

At The Profile, our offices are monitored and we accept service of process on behalf of our clients. When legal or government documents are received, we notify you promptly and handle them according to your plan. This is a core part of what distinguishes a compliant Registered Agent service from a basic mailing address.

Yes. Our Vancouver addresses can be used for both BC provincial incorporation (BC Registry) and federal CBCA incorporation (Corporations Canada), as well as extra-provincial registration in BC for a federally incorporated business.

This is one of our most common questions, so let's make it crystal clear.

The Registered Agent Services Plan ($228/year) is the right starting point if your company is newly formed and not yet operational. It gives you an address to register your company with BC Registry or Corporations Canada, we store your physical records and minute books in our office, and we accept and scan any mail from BC Corporations or CRA at no extra charge. What it doesn't include is the ability to publish the address publicly — on your website, business cards, Google, or for opening a bank account.

The Essential Virtual Address Plan ($45/month) does everything the Registered Agent plan does — Registered Agent services are fully included — plus you can publish the address anywhere and use it as a general business mailbox. You do not need both plans. The Essential plan is the complete package.

Once your mail volume grows, you can step up to the Digital Mailbox ($75/month) for 30 items scanned same-day, or Essential + Plus ($95/month) for 50 items plus weekly forwarding and team features. See the full comparison at theprofile.ca/plans-prices.

Most clients start on the $228/year plan when incorporating, then upgrade to the Essential plan once their business is up and running.

Upgrading from the RA Plan to Essential: When you upgrade, we calculate how many months of your annual plan are unused, apply those as a credit, and offset the start of your monthly billing accordingly. For example, if you have $135 remaining in unused RA plan credits, we'd apply that as approximately 3 months of your Essential plan — so your $45/month billing starts around month 4. We'll provide you a clear calculation and summary at the time of upgrade so there are no surprises.

International & non-resident clients

Yes. BC does not impose residency or nationality restrictions on company ownership or directors. Non-residents from China, the US, the EU, and elsewhere regularly use our address to incorporate BC companies. The full process can be completed remotely — you do not need to travel to Canada.

Our address can be used as a registered business address for an MSB. However, FINTRAC and Bank of Canada requirements are specific to the nature of your business and compliance obligations. We recommend confirming with your compliance advisor that our address type satisfies your particular regulatory requirements before subscribing.

Yes. US-based companies establishing a Canadian branch, subsidiary, or new entity can use our address for the Canadian incorporation and CRA registration. We can also provide a Custom Commercial Office Agreement to support banking setup. For complex multi-provincial registrations, we can discuss your needs directly — contact us at accounts@theprofile.ca.

Yes. We offer a Custom Commercial Office Agreement in your company's name for a one-time fee of $45. This document is accepted by most major Canadian banks and for general compliance purposes as proof of address. Note: we do not provide utility bills (hydro, gas, water) in your company name as we are a commercial office service, not a utility provider.

Google Business Profile & Maps verification

Yes. You can list our address on your Google Business Profile. When Google sends a verification postcard, we will receive it, notify you, and scan it so you have the code. We process incoming mail promptly — postcards are typically received within 1–2 weeks of Google dispatching them.

Yes, you can use our address. Note that Google's own policies for service-area businesses require that you hide your storefront address on your Google Business Profile if you don't serve customers at that location. We recommend reviewing Google's current guidelines for service-area businesses, as policies can change. Our address itself is not restricted.

The Essential Virtual Address Plan ($45/month) is sufficient for Google Business Profile verification and listing. You can publish our address anywhere — online, print, Google, social media — with this plan.

Company incorporation & setup services

Our core service is the virtual address. For full incorporation assistance — including NUANS name search, government filings, CRA account registration (BN, GST/HST, corporate tax), and ongoing annual report filings — please contact us directly. We work with trusted partners and can refer or assist depending on the scope of your needs.

Yes. Our address is suitable for extra-provincial registration of a federal CBCA corporation in BC. The Registered Agent Services Plan includes acting as the registered office in BC for this purpose.

Yes. Our address can be used for any business structure — sole proprietorships, partnerships, and incorporated companies alike. You can use it for business registration, obtaining a Business Number from CRA, and opening a business bank account.

Proof of address & documentation

Yes. We provide a Custom Commercial Office Agreement in your company's name for a one-time fee of $45. This document is accepted by most major Canadian banks (RBC, TD, BMO, Scotiabank) as proof of address for account opening and compliance purposes. You will also receive a standard service agreement upon subscribing, which many banks and institutions also accept.

No. We are a commercial office services company, not a utility provider. We cannot issue utility bills (electricity, gas, water, or internet) in your company's name. Most banks and institutions accept our Custom Commercial Office Agreement ($45) as an alternative proof of address. If your bank specifically requires utility bills, please contact them to confirm whether a lease agreement will be accepted.

Multiple companies on one plan

Each plan subscription is billed to one company. However, one company can have up to 3 "Attention to:" or c/o names registered under that same account — useful if multiple people or departments receive mail under your company. You'll need to register each additional name with us so we can sort your mail accurately. If you operate multiple separate incorporated companies that each need their own address, please contact us at accounts@theprofile.ca to discuss your options.

Each plan is registered to one company, so a single subscription can't cover multiple separate entities. But this is exactly the kind of relationship we love — and we've built a model specifically for it.

We work with law firms, immigration consultants, accounting practices, and business formation companies who manage address services on behalf of their clients. Rather than a transactional referral, we think of it as a genuine B2B partnership where our services become part of your value proposition to clients.

How we structure it is up to you. Some partners prefer to refer their clients directly to us and earn a commission — hands-off, low effort. Others prefer to be the main point of contact themselves, white-labelling or bundling our services into their own offering and managing the relationship end-to-end. Either way works for us, and we're happy to structure the arrangement around how you like to work.

If your firm manages or anticipates managing multiple client addresses, reach out to us at accounts@theprofile.ca — we'll have a conversation, understand your setup, and put together something that makes sense for both sides.

Phone & receptionist services

We don't provide phone or receptionist services directly, but we do recommend QUO — a virtual phone service we use ourselves and genuinely like. They offer virtual phone numbers, automated greetings, and extension features that work well for small businesses and remote teams.

Full disclosure: we do earn a small affiliate commission if you sign up through our referral — but that's not why we recommend them. We recommend them because we think they're great. You can find more details on our Virtual Business Phone page.

Absolutely. Our virtual address plans are completely standalone — no phone service required. Most of our clients use the address on its own and source their phone solution separately. The two work independently.

Physical office space & meeting rooms

We started out offering coworking and meeting room services — that's actually how The Profile began. After COVID we made the decision to close our physical workspaces and focus entirely on what our clients valued most: a professional, stable business address and great mail handling.

It turned out to be the right call. Our existing clients loved the service, the word spread, and virtual address services became our sole focus. Today it's our core business, and we're working hard to be the best virtual address provider in Canada.

Many of our clients move between various flex spaces and coworking spots depending on their needs — or their mood — but they never move their address. Their address is a bedrock part of their business. They can move, but their address doesn't have to.

We're happy to point you toward great options. Vancouver has a strong coworking scene — spaces like WeWork, Spaces, Regus, Koi, and others offer day passes and memberships across downtown and the North Shore. Get your address sorted with us first, then pick your workspace based on where you need to be that day.

We have locations in Gastown (408 – 55 Water Street), Downtown Vancouver / Burrard (970 Burrard Street), and North Vancouver / Lonsdale. We also have a location in Ottawa, ON. See our Plans & Prices page to choose your preferred address.

Yes. We have a location in Ottawa, ON offering the same virtual address and mail handling services as our Vancouver locations. Contact us at accounts@theprofile.ca for details.

Account management & billing

You can cancel anytime. Simply send written notice by email to accounts@theprofile.ca with your company mailbox # and we'll confirm in writing.

One thing worth knowing: after you cancel, we hold your unique mailbox address for one full year — so if circumstances change and you want to come back, your same address will be waiting for you.

If your address is currently listed as a Registered Office or Records Office for a BC corporation, please also confirm you've updated the address with BC Registry before closing the account. This protects you — you don't want an old address on your corporate record after the service ends.

For billing and account questions use accounts@theprofile.ca. For mail handling or service-related questions, reach us at frontdesk@theprofile.ca.

All subscriptions renew automatically — monthly plans each month, annual plans each year. For monthly plans, you can cancel anytime and your service continues through the end of that paid period. For annual plans, the subscription is prepaid and there are no refunds or prorated amounts on cancellation — your service simply continues until the end of the annual term. You can request that mail handling stop at any time during that period.

If you believe there's been an error, email accounts@theprofile.ca with your invoice number and we'll look into it promptly.

Email accounts@theprofile.ca to request your portal invite. Once you have your login link, you can log in, recover your password if you've forgotten it, and view your invoices, statements, and update your payment methods.

Tip: When adding a new card, remember to remove any old or expired cards from your account at the same time.

Email us at accounts@theprofile.ca with the charge amount, the date it appeared, and the last four digits of the card. We'll look it up and sort it out. In some cases a card is associated with a different account holder — we'll identify the account and resolve it for you promptly.

The best way to reach us is by email at accounts@theprofile.ca for billing and account matters, or frontdesk@theprofile.ca for mail handling and service questions. You can also call 604-260-1015. We respond to all emails, typically the same business day.

When you subscribed, you paid a deposit equal to one month's fee. When you give written notice to cancel, your next month's invoice is your final one — and we apply your deposit to cover it, so no additional payment is required. Your mail handling and forwarding services continue for that final month, after which any remaining mail is returned to sender.

City of Vancouver business license

Yes. Our addresses are in commercial buildings that are properly zoned to support business licensing. Unlike some locations where too many businesses share one unit number and the City rejects new applications, our locations are set up to support our clients' licensing needs. If you have a specific concern about your business type or zone, contact us before subscribing and we'll confirm.

Our main suite number is shared among clients, as is standard with professional virtual office services. However, the City of Vancouver does not typically reject business licenses solely because multiple businesses share a commercial suite address. If you require a unique mailbox number for any purpose, contact us to discuss options.

Cheque deposit service

Yes. Cheque deposit is available as an add-on service. The Essential + Plus plan includes this feature. If you're on a lower-tier plan, you can add cheque deposit as a standalone service. Please contact us for current fees and to set up cheque deposit for your account.

Yes. We work with non-profits, associations, and organizations that receive regular mail including cheques. Contact us to discuss your expected volume (mail pieces and cheques per month) so we can recommend the right plan and deposit arrangement.

Partners, legal & consulting firms

Yes — and we do this regularly. We work with a number of legal and consulting firms, including firms based in Europe, who source our address services on behalf of their clients. We're very comfortable operating on a partner basis and can tailor the arrangement to how you work.

For partners managing multiple client accounts, we offer volume-based pricing. You can choose to pass discounted rates through to your clients, or apply your own fee structure on top — either way works for us. Reach out to us at accounts@theprofile.ca to discuss your requirements and we'll put together a proposal.

Yes. We operate real commercial offices in both Ontario and British Columbia and provide exclusive-use, dedicated physical business addresses. Our model is specifically designed to meet the expectations of regulators, banks, and compliance-driven industries.

Our addresses are suitable for:

  • Corporate registries in Ontario and British Columbia
  • AGCO iGaming registration and licensing
  • FINTRAC registration
  • MSB (Money Services Business) licensing
  • Banking and ongoing compliance requirements

We also act as Registered Agent and Agent for Service, maintaining physical corporate records and minute books in secure filing systems within our offices.

No. We provide exclusive-use, dedicated physical business addresses only. We do not offer shared or non-unique addresses. This is a deliberate choice — our model is built for clients where address exclusivity matters for regulatory, banking, and compliance purposes.

Each client company receives a dedicated address that is theirs alone, which means it stands up to scrutiny from registrars, banks, and regulators in a way that a shared address may not.

For each client company, a dedicated address includes:

  • A dedicated, exclusive-use physical business address in BC or Ontario
  • Secure receipt of legal notices and government correspondence
  • Physical storage of corporate records and minute books in our offices
  • Address use permitted for registry filings, websites, banking, and regulatory disclosures

Where enhanced compliance documentation is required, we can also provide:

  • A Custom Commercial Office Agreement issued in the company's name
  • Company name plate or signage, arranged at additional cost

Get in touch directly at accounts@theprofile.ca with a brief overview of your firm, the number of client addresses you're looking to establish, and the provinces you need (BC, Ontario, or both). We'll respond promptly with a volume pricing proposal and walk you through how the partner arrangement works in practice.

Partners, legal & consulting firms

Yes — and we do this regularly. We work with a number of legal and consulting firms, including firms based in Europe, who source our address services on behalf of their clients. We're very comfortable operating on a partner basis and can tailor the arrangement to how you work.

For partners managing multiple client accounts, we offer volume-based pricing. You can choose to pass discounted rates through to your clients, or apply your own fee structure on top — either way works for us. Reach out to us at accounts@theprofile.ca to discuss your requirements and we'll put together a proposal.

Yes. We operate real commercial offices in both Ontario and British Columbia and provide exclusive-use, dedicated physical business addresses. Our model is specifically designed to meet the expectations of regulators, banks, and compliance-driven industries.

Our addresses are suitable for:

  • Corporate registries in Ontario and British Columbia
  • AGCO iGaming registration and licensing
  • FINTRAC registration
  • MSB (Money Services Business) licensing
  • Banking and ongoing compliance requirements

We also act as Registered Agent and Agent for Service, maintaining physical corporate records and minute books in secure filing systems within our offices.

No. We provide exclusive-use, dedicated physical business addresses only. We do not offer shared or non-unique addresses. This is a deliberate choice — our model is built for clients where address exclusivity matters for regulatory, banking, and compliance purposes.

Each client company receives a dedicated address that is theirs alone, which means it stands up to scrutiny from registrars, banks, and regulators in a way that a shared address may not.

For each client company, a dedicated address includes:

  • A dedicated, exclusive-use physical business address in BC or Ontario
  • Secure receipt of legal notices and government correspondence
  • Physical storage of corporate records and minute books in our offices
  • Address use permitted for registry filings, websites, banking, and regulatory disclosures

Where enhanced compliance documentation is required, we can also provide:

  • A Custom Commercial Office Agreement issued in the company's name
  • Company name plate or signage, arranged at additional cost

Get in touch directly at accounts@theprofile.ca with a brief overview of your firm, the number of client addresses you're looking to establish, and the provinces you need (BC, Ontario, or both). We'll respond promptly with a volume pricing proposal and walk you through how the partner arrangement works in practice.

Still have questions?

We reply to all inquiries, usually the same business day.